Business Development Manager - South & West, Industrial & Others

Position Summary

The Business Development Manager (BDM) is responsible for steering, planning, supporting, and executing acquisition of new customers and business in Industrial customer segment of Lab Chemicals business in alignment with overarching sales and corporate objectives. The position will be required to be “customer facing”, responsible for generating new customer leads through regular visits and follow-up to meet the sales objectives, convert leads / opportunity to confirmed orders, and sustain relationships with customers by establishing customer connect in unchartered markets and territories, and working closely with Account Managers and Field Sales personnel to execute on business growth opportunities throughout the assigned region

Responsibilities will include:

•    Develop new business and thereby bring sales growth for company’s lab chemical products per assigned targets in large and mid-scale Industrial customers segment where such products are used for research, application, or other business purposes. 
•    Map the assigned markets, territories, and geographical regions to identify key potential customers and conduct preliminary assessment to assess realistic sales opportunities.
•    Analyze and respond to RFP’s/RFI’s and quote requests in conjunction with dealers (if required). 
•    Collaborate with Lab Chemicals Sales leadership and Sales Enablement teams to respond to government tenders, contracts, and RFPs.
•    Study government’s investment plans regarding Industrial segment and develop strategy to target market share in different segments such as cements, paints and adhesives, agriculture, aerospace, precision engineering, industrial gases, heavy manufacturing, defence etc. 
•    Update customer data from time to time in CRM, submit activity and results reports, such as daily call reports, weekly work plans, monthly and annual account analysis.
•    Collate market feedback on competitors’ activities such as product offerings, prices, new products, delivery schedules and provide inputs to sales leadership team for review of company’s strategy and approach. 
•    Meet existing and potential clients and build positive relationships and pipeline of opportunities.
•    Collaborate with sales team to develop targeted integrated delivery networks and business development opportunities.
•    Identify market trends, assesses market potential, and develop strategies to grow Industrial segment’s market share in the Lab Chemical space. 
•    Make presentations and implement development projects to customers, set in place the required project plans, execute the plan and close new business. 
•    Provide timely customer support and define and interface with internal resources, when necessary. 
•    Work with marketing, sales and product development to develop strategies that ensures Industrial segment’s position as a multi products / solutions provider for customers’ existing products and new product introductions. 
•    Work with global support teams throughout the development process and render technical support to customers wherever needed. 
•    Continuously strive to create right balance, and co-working culture within the team to ensure smooth working and timely delivery of projects. 
•    Be prompt in handling queries, complaints and take relevant actions to keep the momentum going and achieve final objective.
•    Assist to provide ad hoc reports (usage, price lists)

Required Experience & Knowledge

Education:   Graduate / Postgraduate in Science with specialization in Chemistry; MBA is an added advantage. 

Experience     

•    Minimum 4-6 years of work experience in handling specialty chemicals portfolio.
•    Prior experience in life science / pharma industry is recommended.
 

Physical Demand

Supervisory Responsibilities

None

Work Environment