Quality Control Supervisor

Position Summary

Primary responsibilities are to lead the quality team to fulfill all Quality Management System duties to maintain production efficiency and overall company success. Monitor, document, and review production processes related to the manufacture, packaging, labeling and storage of dietary supplements and dietary supplement ingredients, including raw materials and finished goods; careful control of records and verification activities. Will coordinate QA/QC documentation with suppliers and customers; offer support in regulatory and product registration filings in domestic and export markets as well as prepare and revise Standard Operating Procedures (and other controlled documents).

Responsibilities will include:

Control of Products:
- Review and determine the status of all incoming raw materials using the procedure associated with receiving checklist
- Review Vendor Certificate of Analysis, pull samples for testing
- Determine the status of raw materials and finished product with appropriate approval or rejected status
- Review and sign batch formulation sheets, packaging, and shipping verification forms. Also review of “in process” material
- Create Certificate of Analysis based on established specifications and within levels of customer’s requirements
Maintaining Registrations:
- Participating in FDA/NSF/Organic/Kosher/Halal/Customer registrations, certificates, and site audits
Control of Records and Responsibilities:
- Monthly review of cleaning, maintenance, equipment and other logs and records as required by Standard Operating Procedures
- Manage change control processes and controlled documents
- Create, update, and review Standard Operating Procedure documents and other controlled documents/forms
Corrective and Preventative Actions:
- Understand the processes and procedures for Corrective and Preventative actions
- Initiate and process CAPA/OOS reports
- Perform investigations of process or product issues

Required Experience & Knowledge

Familiarity with chemistry nomenclature.
• Understanding how to create/maintain excel spreadsheets
• Troubleshooting
• Math skills (weights and measurements).
• Must be able to give/take direction
• NSF and GMP Knowledge
• Root cause analysis (5 Why, Fishbone, etc.)
• Administrative support skills: answering phones, taking appointments, greeting solicitors in a professional manner
• Flexibility according to the immediate demands of the workday
• Annual GMP Training

Qualifications:
• BS / BA or equivalent experience with a quality or chemistry background preferred.
• Preferred 3-5 years in Quality Assurance within a dietary supplement or similar industry.
• Preferred 3-5 years in a leadership role within a dietary supplement or similar industry.
• Robust organizational skills and a mastery of written/spoken English is essential.
• Knowledge and experience with Quality Management Systems (MasterControl preferred) as well as NSF/GMP/FDA 21 CFR Part 111 and 117 Standards.

Physical Demand

• Ability to walk production and warehouse floors for extended periods of time.

• Ability to occasionally lift and move items up to 25 pounds.

• Frequent standing, walking, bending, and reaching while conducting facility walkthroughs and inspections.

• Ability to use standard office equipment including computers and communication devices.

Supervisory Responsibilities

Supervises, supports and trains QC Assistant(s)/Tech(s) and Sanitation positions. Periodic team training as required by SOP or similar processes

Work Environment

• • Work is performed in both office and manufacturing/warehouse environments.

  • Exposure to production areas that may include moving machinery, forklifts, and varying noise levels.

  • Personal protective equipment (PPE) such as safety glasses, hearing protection, or other safety gear may be required in designated production areas.

  • Occasional travel between facilities may be required.